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PROGRAM POLICIES

Online Program

Everything you need to know about our online courses and printed workbooks.

GETTING STARTED 

 

  • The moment you complete your purchase, you get instant access to everything online: all the digital content, videos, and resources for your course. Your confirmation email walks you through exactly how to get in.

YOUR PRINTED WORKBOOK

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  • Along with the online course, we ship a printed workbook right to you. Please double-check your shipping address at checkout, since we are not able to redirect a package once it is on its way.

REFUNDS AND RETURNS

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  • Because everything unlocks the moment you buy, we are not able to offer returns or refunds on the online course or the printed workbook. We would so much rather you feel sure first, so please try our free trial and look through the Materials Page to make sure our online programs are the right fit for your family before you buy.

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USING THE MATERIALS

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  • Everything we share, the videos, written resources, and workbooks, is for your family's personal use. Please do not share or distribute the course content, as that can lead to access being ended without a refund.

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TECHNICAL HELP

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  • If you have any trouble getting in or with your account, email us at info@thespanishplayhouse.com and we will help you sort it out. We are a small, local family business, so we are not able to offer support outside our regular hours just yet. Thank you for understanding.

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UPDATES AND CHANGES

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  • We are always making our courses better, so we may update materials, and content can vary a little from the original description. Everyone enrolled always has access to the newest version.

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PRIVACY

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  • We care about your privacy and will never share or sell your personal information.

  • By purchasing the online course, you agree to these policies. Thank you for choosing to learn with us.

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