Online Program Policies

Course Access and Enrollment

Upon completing your purchase, you will receive instant access to our online course materials. This includes all digital content, videos, and resources necessary for your coursework. You'll find detailed instructions on how to access your program in your confirmation email.

Printed Workbook

Along with your online course, you will receive a printed workbook that will be shipped directly to you. Please ensure that you provide the correct shipping address at checkout, as we are unable to redirect shipments once they have been sent.

Refunds and Returns

Due to the nature of our program, we do not accept returns or offer refunds for the Online Course or the Printed Workbook. Once payment is processed, you will have immediate access to the course content, making it necessary for us to maintain a strict no-refund policy.

We strongly recommend you check out our FREE Trial and Materials Page so that you can ensure The Spanish Playhouse's Online Programs are the best fit for your family before you purchase.

Course Materials Use

The materials provided, including video content, written resources, and workbooks, are intended for your personal use only. Sharing or distributing course content is strictly prohibited and may result in termination of access to the program without refund.

Technical Support

If you experience any issues accessing the course or require assistance with your account, please contact our team at info@thespanishplayhouse.com. We are here to help you navigate any technical challenges. Please note that we are a small, local company and are unable to provide support outside of our regular business hours at this time.

Updates and Changes

We continuously strive to improve our course offerings. We reserve the right to update course materials, and content may vary slightly from the original description. All enrolled participants will have access to the latest version of the Online Course.